IT Support Specialist - Computer Maintenance & Installation

Join Clandys Grosir as an IT Support Specialist and play a pivotal role in maintaining and optimizing our company’s computer systems across all branches in Bali. This dynamic position requires a hands-on professional who can ensure seamless IT operations, from hardware maintenance and software installation to troubleshooting and network management. In this role, you’ll be the go-to expert for all things IT, providing top-notch support to our team and ensuring our systems run smoothly and efficiently.

At Clandys Grosir, we are a leading retail company in Bali, known for our commitment to quality and customer satisfaction. Our IT department is the backbone of our operations, and we’re looking for someone who can help us continue to innovate and improve. With a focus on both technical expertise and customer service, this role offers a unique opportunity to grow and develop within a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Install, configure, and maintain computer hardware and software across all branches in Bali.
• Provide technical support to employees, resolving hardware and software issues promptly.
• Monitor and maintain network infrastructure, ensuring reliable connectivity and performance.
• Manage and maintain IT assets, including inventory and documentation.
• Perform regular system backups and recovery procedures to prevent data loss.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to enhance system performance.
• Train and assist employees on the use of IT tools and systems.
• Collaborate with other IT team members to ensure seamless integration of new technologies and systems.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience in IT support, with a focus on computer maintenance and installation.
• Proficient in using Windows and Linux operating systems.
• Familiarity with IT support tools such as ServiceNow, Jira, and remote desktop software like TeamViewer.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Fundamentals are a plus.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and meet deadlines.

🛠️ Keahlian

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